Talk about it
Think about the Do’s and Dont’s of professionalism that you heard in the video.
Are they particularly American or are they universal? Which of them are more universal (true in many cultures) and which are not? Read the list below. Check (?) the boxes of the Do's and Don't of Professionalism that are the same as/similar to the rules in your culture.
| Same/similar | Do's and Don't of Professionalism | Your comments... |
|---|---|---|
| Smile! | ||
| Be cheerful and pleasant to patients and visitors. | ||
| Take pride in your work. | ||
| Respect the privacy of patients. | ||
| Notify your supervisor if you can't come to work or if you know you will be late. Give a reason and tell them when you will return. | ||
| Notify your supervisor if you are using prescribed medication. | ||
| Don’t drink alcohol before work or during work. | ||
| Don’t harass people at work. Don’t verbally or physically attack people. | ||
| Don’t talk about these topics: religion, color, race, gender, and sexual orientation. |
Here are some expressions you can use:
|
Giving your opinion |
So I think… It seems to me… In my experience/country/family… |
|
Checking |
Do you mean….? Are you asking…? Are you talking about…? |
|
Thinking time |
Hmmmmm… Let me think (about that). I’m not really sure… I haven’t really thought about that before. |
|
Complimenting |
That’s a good question. Good point. |
|
Choosing not to answer |
(change the subject) I could use a cup of coffee! I'm not sure. Let's move on to the next question. |
|
Involving other people |
What do you think? How about you? |