Talk about it
Do you have experience with premiums, deductibles, co-pays, and network providers? Talk about it.
How does the system compare with another system you may have experience with?
Here are some expressions you can use:
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Giving your opinion |
So I think… It seems to me… In my experience/country/family… |
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Checking |
Do you mean….? Are you asking…? Are you talking about…? |
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Thinking time |
Hmmmmm… Let me think (about that). I’m not really sure… I haven’t really thought about that before. |
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Complimenting |
That’s a good question. Good point. |
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Choosing not to answer |
(change the subject) I could use a cup of coffee! Hmm, that’s a little personal. I’d rather not talk about that. |
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Involving other people |
What do you think? How about you? |