John Smith
# 2505 – 1939 East Boulevard
Vancouver, BC V6Z 3G7
Phone : 778-543-2109
Email: g_giza@hotmail.com

Objective: Experienced, creative IT professional looking to make a contribution in a growing company

Summary of Qualifications

  • 5 years experience in Technical Support in Computers, Databases and Marketing Research
  • Reputation for producing results in fast paced environments by adapting and implementing new strategies
  • Managing computer systems for staff in excess of 100 employees including all hardware and software
  • Prepare and write logically written reports
  • Utilize all forms of technology for writing
  • Fluent in both Spanish and English
  • Motivated, Team player

Professional Experience

Honeywell, Istanbul, Turkey 
Supervisor Security Systems: Management role/ Supervised staff of 20 employees for Security Systems department
04/08 - 08/08
Fame CU Ford, Istanbul, BC
Technical Support Assistant: Configuration of Server, Network, Database (SQL)
11/06 - 04/08
Primax Refinement (Turkish Telecom Company), Istanbul, Turkey 
Database and Technical Support Assistant/Network Management: support mail service, support users remote and locally, configure equipment, upgrade software and hardware licenses, managing active directory (Windows 2003 server users), configure Sharp equipment as well as train personnel to operate Sharp equipment; check correct mailbox creation for Information Technology Department users.
6/05 - 12/05
University of Istanbul, Istanbul, Turkey 
Technology Department - Scholarship
Administrative Assistant: Collaborated in the organization of the First Mobile Technology Development Contest, Istanbul campus.
Performed Market Research Project to help make decisions on opening a new Academic Program. Worked in Telecommunications Engineering and Administration of Information Technologies on Campus.
Performed several technical tasks: Format hard disks, install software, configure new equipment like printers and computers (Intel platform), and managed problem solution requests from users.
03/03 - 06/06

Education

Universidad del Valle de Istanbul, Turkey
Bachelor of Administrative Computing Systems - 2006
Cumulative GPA: 94/100

Training and Certification

Canadian College of English Language
Business English Work Study program BEWS
09/08 - Present
Recipient of Excellence Scholarship for Academic Merit 2002 - 2006
Market Research Project - Diploma 2004

Computer Skills

Programming Languages: C/C++, Java, SQL Server, Crystal Reports.
Platforms: Win 2003 server (administrator), Win XP Home and Professional (user), Novel
RDBMS: SQL Server
Applications: FrontPage (advanced), AutoCAD (intermediate), Visual Net (intermediate), Asp + Dreamweaver (Intermediate), HTML
(advanced), MS-Project (advanced) Cisco networking managing and design (CCNA module 1-4 v 3.1)

 

References Available Upon Request

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